Delivery & Collection

We offer collection from Helston, Cornwall, as well as UK delivery on selected products. The options available at checkout will depend on the products in your basket.

Collection

Our full collection address is kept private until an order has been placed. If you choose collection, the full address will be provided with your order confirmation.

Weekly Treats
Weekly Treats are usually released on a Wednesday as part of our regular weekly drop and are normally available for collection on the Thursday and Friday that week. You can choose from the available collection times when ordering.

Full Traybakes
Full Traybakes are available for collection with a minimum of 5 days' notice. You can choose an available collection date and time when ordering.

Occasion Traybakes
Occasion Traybakes are collection only due to their more fragile nature. They require a minimum of 5 days' notice, after which you can choose an available collection date and time.

UK Delivery

UK Delivery is currently available for:
• Weekly Treats
• Full Traybakes
A minimum order value of £12 applies to UK Delivery.

Weekly Treats
Orders for delivery are dispatched on Wednesday following the weekly drop. Orders must be placed before the weekly cut-off shown on the website.

Full Traybakes
Full Traybakes can also be ordered for UK Delivery with a minimum of 5 days' notice. You can choose from the available dispatch dates when ordering.

Occasion Traybakes
Due to their more fragile nature, Occasion Traybakes are not currently available for UK Delivery and must be collected from us in Helston.

Royal Mail Tracked 24
Orders are sent using Royal Mail Tracked 24®, which has a next-working-day delivery aim. The majority of orders arrive the next working day, but this is not a guaranteed service and delays can occasionally occur within the Royal Mail network.
Our postal boxes are too large to fit through a standard letterbox, so please make sure somebody will be available to receive your order or that you have arranged a suitable safe place with Royal Mail.
All orders leave us carefully packed and in good condition. If your order arrives damaged, please contact us as soon as possible so that we can look into it for you.
Please note: Royal Mail does not provide a delivery target time for Tracked 24® items sent to the following postcode areas:

AB30–38, AB41–45, AB51–56, AB99, BT, DD8–10, DG7–9, FK8, FK15–21, HS, IV, KA27–28, KW1–17, PA20–38, PA41–80, PH10–11, PH13–14, PH17–18, PH19–44, PH49–50, TD15, TR21–25, GY, IM, JE and ZE.

Ordering different products together
Some products have different preparation times, collection days or delivery schedules.
If there is no suitable date or fulfilment option available for everything in your basket, you may need to place the items as separate orders. The available collection or delivery options shown in your basket will automatically reflect the products you have selected.